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Our Advantages

Our Advantages
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Our Advantages

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Professional Foundation

TotalCare inherits over 70 years of excellent tradition and profound foundation from Haven of Hope Christian Services, providing care services to people with high professional standards, earning good reputation and recogntion from the service industry and numerous customers.

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Warm Characters

TotalCare integrates Christian faith, valuing spiritual satisfaction of customers. It understands and responds sincerely with empathy, conveying professional warmth in a more heartfelt way, creating a unique experience that allows customers to feel emotional connection, care and respect.

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Inno-Orientation

TotalCare adopts innovative intelligent technology, new service concepts, and process management to meet customer needs, address their pain points, and provide them with a unique experience and high efficiency during the service process.

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Trustworthy Team

TotalCare values team integrity, being pragmatic, responsible, honest, and reliable. At the same time, it strictly manages the qualities of over a thousand care professionals, ensuring customers are matched with high-quality service personnel, making it a trustworthy choice.

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Disclaimer

The information contained on this website of Haven of Hope Christian Association (hereinafter referred to as "the Association") is for reference only. Although the Association has tried its best to ensure that the information on this website is accurate, the Association does not guarantee that the information is accurate. The Association will not be held legally responsible for any errors or omissions.

Users who link from our website to web pages provided by other organizations must note that these web pages are compiled and provided by the organizations that own the web pages. The Association is not responsible for the content of web pages linked to this web page, nor is it responsible for any loss or damage caused by the use of such links.

Privacy Statement

Commitment to Privacy

In accordance with the Personal Data (Privacy) Ordinance, Haven of Hope Christian Service (HOHCS) and/or its service units are committed to taking all reasonably practicable measures to ensure that the personal data of website users is protected and kept confidential during collection and storage. Personal data will never be disclosed to external parties without the prior consent of the user.

Collection and Use of Personal Data

Our web server automatically records general information about visitors, including network addresses and pages viewed. No data that can identify individual users is collected. This information is used solely for statistical purposes to improve and optimize the HOHCS website.

Storage and Access of Personal Data

All personal data provided by website users is subject to restricted access on our servers. Only authorized staff or service personnel who are required to perform relevant duties may access such data.

Online Registration and Applications

When you register or apply for services through this website, your personal information will be securely encrypted. It will be used exclusively for service arrangements, statistical analysis, reporting, and related administrative purposes.

Updating and Deleting Personal Data

If you wish to update or delete your personal data, please send your request by email to totalcare@hohcs.org.hk, or notify TotalCare Haven of Hope Christian Service in writing at the following address:

Room B, LG/F, Block A, Ming Wah Dai Ha, 25 A Kung Ngam Road, Shau Kei Wan, Hong Kong