Search
Login FAQ
FAQ
-
Q
An elderly individual has just been discharged from hospital following a stroke and is now recuperating at home. What services are available to assist him or her in recovery?
A
We recommend that a physiotherapist (referred by a registered medical practitioner) conduct a Rehabilitation Needs Assessment, followed by the development of a targeted rehabilitation plan. The therapist and carer will determine the appropriate follow-up, whether by a therapist, health worker, or physiotherapy assistant.
We can also arrange for an occupational therapist to perform a Home Modification Requirement Assessment , identifying safety risks related to mobility and suggesting improvements.
If the individual experiences swallowing difficulties, a speech therapist can conduct a Swallowing Ability Assessment and develop a targeted training or treatment plan.
Additionally, stroke survivors may require special care with daily activities such as eating, personal hygiene, and follow-up appointments. They can utilise TotalCare's Home Care Services to book medical escorts, personal care assistants, or health workers.
-
Q
If you need to apply for home care or day care centre services, what procedures are required?
A
Simply click here to fill out the TotalCare online service application form. Once completed, a TotalCare representative will contact you to arrange services based on your needs.
-
Q
What is the difference between personal care assistants and health workers?
A
All personal care assistants and health workers appointed by TotalCare have undergone professional training and possess relevant experience. Their competencies are assessed and supervised by a TotalCare registered nurse to ensure they provide professional and attentive care to the elderly, including assistance with bathing, toileting, dressing, changing, feeding, monitoring vital signs, and medication reminders. Health workers receive additional training in medical procedures, such as basic wound care, nasogastric tube feeding, and assisting healthcare professionals with rehabilitation and meal planning.
-
Q
社區券是甚麼及如何申請？
A
社區券全名是「長者社區照顧服務券計劃」，是社會福利處為合資格長者，以「錢跟人走」及「能者多付」的資助模式提供社區照顧服務。有關參加資格及申請程序，請參閱社處網站 https://www.swd.gov.hk/tc/pubsvc/elderly/cat_commcare/psccsv/
-
Q
What services can TotalCare provide for holders of the Community Care Service Voucher (CCSV)?
A
CCSV holders can select services based on their needs, including centre-based "Day Care Centre Services ," home-based "Home Care Services ," or a combination of both. For more details, please refer to the relevant TotalCare webpage or enquire with the staff at the nearest TotalCare day care centre; contact information is available on the "Contact Us" page.
