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Home Care Services

Home Care Services
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Home Care Services

TotalCare offers a variety of home care solutions for elderly individuals facing chronic illnesses, strokes, cognitive impairments, or decreased self-care abilities, promoting high-quality caring and rehabilitation services at home. Our services include:

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Professional Assessment

Conducted by professionals, assessments include evaluations of nursing and rehabilitation needs, cognitive abilities, swallowing capabilities, home modification requirements, and more. Click here to learn more.
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Personal Care

Health workers or personal care assistants help elderly individuals with bathing, grooming, toileting, incontinence care, feeding, and medication reminders, enhancing their comfort and quality of life.

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Rehabilitation Exercise

Rehabilitation exercises are carried out by physiotherapists, therapy assistants, health workers, or personal care assistants (a physiotherapist's assessment is required beforehand).

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Cognitive Training

Cognitive training is provided by occupational therapists, therapy assistants, health workers, or personal care assistants (an occupational therapist's assessment is required beforehand).

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Medical Follow-Up Escort

Medical escort assistants escort patients to designated clinics or hospitals for consultations and other medical procedures, returning to designated locations afterward.

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Companionship and Supervision

Health workers or personal care assistants provide daily living support and companionship for elderly individuals, ensuring their safety at home and allowing carers some much-needed relaxation.

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Feeding / Tube Feeding

Personal care assistants assist with general feeding, while health workers or nurses provide tube feeding to ensure a safe eating process and adequate nutrition and hydration.

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Wound / Stoma Care

Depending on the complexity of the wound or stoma, services may be provided by nurses or health workers (dressing materials should be provided by the users).

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Professional Rehabilitation Plans

TotalCare offers a range of professional rehabilitation plans tailored to individuals with varying rehabilitation needs.

Click here for service booking, or call 2663 3001 or WhatsApp for details on services and pricing

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Disclaimer

The information contained on this website of Haven of Hope Christian Association (hereinafter referred to as "the Association") is for reference only. Although the Association has tried its best to ensure that the information on this website is accurate, the Association does not guarantee that the information is accurate. The Association will not be held legally responsible for any errors or omissions.

Users who link from our website to web pages provided by other organizations must note that these web pages are compiled and provided by the organizations that own the web pages. The Association is not responsible for the content of web pages linked to this web page, nor is it responsible for any loss or damage caused by the use of such links.

General Principle

In compliance with the Personal Data (Privacy) Ordinance, Haven of Hope Christian Service (HOHCS) and/ or its service units is committed to safeguard the personal information of web users. Personal data, including but not limited to name, telephone number, facsimile number, address, email address, record of donation will only be collected to organize, coordinate and carry out activities to support or encourage charitable and /or health related works organized and undertaken by HOHCS and/ or its service units and to publicize and promote such works. All reasonably practicable actions shall be taken to ensure that personal data collected and retained are accurate and securely protected. No personal data shall be disclosed to other organization or individuals without consent of the web users.

Collection and Use

When web users visit the website of HOHCS, our service provider will only record their IP address and the pages browsed. No personally identifiable information shall be collected. The aggregate information about the number and types of visitors will be used for conducting analysis for website improvement.

Storage and Access

All personal information that web user provides to HOHCS is secured on HOHCS's server with restricted access. HOHCS reserves the right to use agents, who are bound by strict confidentiality guideline, to perform storage and processing functions. Only designated staff or agents are permitted to view user’s personal data.

Online Registration / Online Donation

When web users register or donate, their personal information will be securely encrypted, in which credit card information will only be collected by the Visa/Master companies via their payment gateway for the purpose of processing the donation payment. HOHCS will not disclose any of such information. Other personal information such as donor's name, telephone number, facsimile number, address, email address and record of donation will only be used for the purposes of issuing and sending of donation receipts and mailing of promotional materials by HOHCS.

Update and Removal

If web users would like to update or remove their personal information from the database of HOHCS, please email your request to crd@hohcs.org.hk or write to our Communications and Resource Development Department. Address is as follows:
Communications and Resource Development Department
Haven of Hope Christian Service
7 Haven of Hope Road
Tseung Kwan O, NT
Hong Kong