Home Support Services

Home Support Services

Home Support Services

TotalCare offers a variety of home support solutions for elderly individuals facing chronic illnesses, strokes, cognitive impairments, or decreased self-care abilities, promoting high-quality caring and rehabilitation services at home. Our services include:

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Professional Assessment

Conducted by professionals, assessments include evaluations of nursing and rehabilitation needs, cognitive abilities, swallowing capabilities, home modification requirements, and more. Click here to learn more.

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Personal Care

Health workers or personal care assistants help elderly individuals with bathing, grooming, toileting, incontinence care, feeding, and medication reminders, enhancing their comfort and quality of life.

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Rehabilitation Exercise

Rehabilitation exercises are carried out by physiotherapists, therapy assistants, health workers, or personal care assistants (a physiotherapist's assessment is required beforehand).

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Cognitive Training

Cognitive training is provided by occupational therapists, therapy assistants, health workers, or personal care assistants (an occupational therapist's assessment is required beforehand).

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Medical Follow-Up Escort

Medical escort assistants escort patients to designated clinics or hospitals for consultations and other medical procedures, returning to designated locations afterward.

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Companionship and Supervision

Health workers or personal care assistants provide daily living support and companionship for elderly individuals, ensuring their safety at home and allowing carers some much-needed relaxation.

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Feeding / Tube Feeding

Personal care assistants assist with general feeding, while health workers or nurses provide tube feeding to ensure a safe eating process and adequate nutrition and hydration.

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Wound / Stoma Care

Depending on the complexity of the wound or stoma, services may be provided by nurses or health workers (dressing materials should be provided by the users).

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Professional Rehabilitation Plans

TotalCare offers a range of professional rehabilitation plans tailored to individuals with varying rehabilitation needs.

Click here for service booking, or call 2663 3001 or WhatsApp for details on services and pricing.

Voucher holders of Community Care Service Voucher (CCSV) for the Elderly Scheme can use vouchers to cover service fee.

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Disclaimer

The information contained on this website of Haven of Hope Christian Association (hereinafter referred to as "the Association") is for reference only. Although the Association has tried its best to ensure that the information on this website is accurate, the Association does not guarantee that the information is accurate. The Association will not be held legally responsible for any errors or omissions.

Users who link from our website to web pages provided by other organizations must note that these web pages are compiled and provided by the organizations that own the web pages. The Association is not responsible for the content of web pages linked to this web page, nor is it responsible for any loss or damage caused by the use of such links.

Privacy Statement

Commitment to Privacy

In accordance with the Personal Data (Privacy) Ordinance, Haven of Hope Christian Service (HOHCS) and/or its service units are committed to taking all reasonably practicable measures to ensure that the personal data of website users is protected and kept confidential during collection and storage. Personal data will never be disclosed to external parties without the prior consent of the user.

Collection and Use of Personal Data

Our web server automatically records general information about visitors, including network addresses and pages viewed. No data that can identify individual users is collected. This information is used solely for statistical purposes to improve and optimize the HOHCS website.

Storage and Access of Personal Data

All personal data provided by website users is subject to restricted access on our servers. Only authorized staff or service personnel who are required to perform relevant duties may access such data.

Online Registration and Applications

When you register or apply for services through this website, your personal information will be securely encrypted. It will be used exclusively for service arrangements, statistical analysis, reporting, and related administrative purposes.

Updating and Deleting Personal Data

If you wish to update or delete your personal data, please send your request by email to totalcare@hohcs.org.hk, or notify TotalCare Haven of Hope Christian Service in writing at the following address:

Room B, LG/F, Block A, Ming Wah Dai Ha, 25 A Kung Ngam Road, Shau Kei Wan, Hong Kong