Services

This programme provides support for low-income families to access home care services during their wait for public services, with the assistance of the Ip Chi Shing Charitable Foundation Limited, to alleviate carer stress. Please click here to learn about the eligibility criteria and related procedures, or call 2663 3001 for enquiries.

This programme aims to assist low-income families in accessing designated elderly day care centres during their wait for public services, with the support of the Ip Chi Shing Charitable Foundation Limited, to alleviate carer stress. Please click here to learn about the eligibility criteria and related procedures, or call 2663 3001 for enquiries. 

Physiotherapy services are provided by physiotherapists (referred by registered medical practitioners) who conduct rehabilitation assessments and treatment services. They develop personalized rehabilitation and physiotherapy plans for elderly individuals, allowing them to receive professional treatment and training in a familiar environment. This helps improve their physical condition, enhance functional recovery, delay functional decline, and improve quality of life.

 Physiotherapists will create rehabilitation exercise training plans based on the individual circumstances of the elderly. These can be assisted by physiotherapy assistants, health workers, or personal care assistants, with regular assessments and adjustments to the training plans conducted by the physiotherapist.

 Physiotherapy services can help elderly individuals improve (but are not limited to) the following physical conditions:

• Rehabilitation after fractures and surgery
• Recovery following a stroke
• Chronic pain management
• Arthritis and joint injuries
• Fall prevention training
• Posture and alignment issues

Cognitive training is provided by occupational therapists (referred by registered medical practitioners) who develop personalized cognitive training plans for elderly individuals with early, middle, or late-stage cognitive impairments or Parkinson’s disease. This training occurs in a familiar environment, helping elderly individuals maintain cognitive function, delay cognitive decline, and improve their quality of life.

 Occupational therapists create cognitive training programs based on the individual circumstances of the elderly. These can be assisted by occupational therapy assistants, health workers, or personal care assistants, with regular assessments and adjustments to the training plans conducted by the occupational therapist.

 Cognitive training services can help elderly individuals improve (but are not limited to) the following cognitive functions:

• Memory
• Attention
• Executive function
• Language skills
• Spatial awareness
• Problem-solving abilities
• Social interaction skills

Acupuncture and Tui-Na services are provided by registered Chinese medicine practitioners who develop personalized treatment plans for elderly individuals in need. Patients can receive these services in a familiar environment, helping them improve their physical condition, delay functional decline, and enhance their quality of life.

 Registered traditional Chinese medicine practitioners create acupuncture and Tui-Na treatment plans based on the individual circumstances of the elderly, targeting conditions such as (but not limited to):

• Rehabilitation after Stroke
• Pain Management
• Sleep Disorders
• Gastrointestinal Discomfort
• Weakened Immunity

Swallowing training is provided by professional speech therapists or occupational therapists (referred by registered medical practitioners) to help elderly individuals improve their swallowing function, enhance eating abilities, and increase their quality of life.

Therapists start with a comprehensive swallowing assessment to understand the difficulties and their causes, which informs a personalized training plan.

Training may include:

Strengthening oral and throat muscles to improve chewing and swallowing coordination

Teaching proper swallowing postures to facilitate the smooth passage of food

Recommending appropriate food textures and dietary methods to minimize aspiration risk

Therapists also offer carers feeding techniques and dietary advice to ensure safe, balanced meals. Regular evaluations ensure that elderly individuals receive effective support in a familiar environment.

Self-care ability training for elderly individuals is typically conducted by occupational therapists (referred by registered medical practitioners). Beginning with a comprehensive assessment of their self-care abilities, such as bathing, dressing, and eating, this process helps identify strengths, weaknesses, and specifics of their capabilities. Based on the assessment results, the therapist designs targeted training programs that include (but are not limited to):

• Improving muscle strength, flexibility, and coordination.
• Training cognitive functions.
• Teaching the use of assistive devices.
• Guiding family members on appropriate caring support.

Through systematic self-care ability training, elderly individuals are better positioned to regain greater autonomy in their daily lives, improving their quality of life.

This professional service is provided by qualified dietitians. They assess the nutritional status and physical indicators of elderly individuals, such as weight, body fat percentage, and muscle mass, to understand their dietary habits and nutritional needs. Based on this assessment, dietitians create personalized nutrition management plans to help elderly individuals achieve specific goals, including:

• Ensuring a balanced intake of essential nutrients.
• Developing meal plans for weight control.
• Advising on nutritional supplements.
• Guiding family members in meal preparation.

Dietitians will monitor progress regularly and adjust the plan as needed to ensure significant improvements in nutritional status and overall health.

Conducted by registered or enrolled nurses, this assessment evaluates the health status, abilities, medical history, medication usage, dietary habits, preferences, and home care support of elderly individuals. The aim is to provide proper care guidelines for frontline carers and family members. 

We strongly recommend this detailed assessment before arranging home care services to ensure appropriate support for the elderly.

Elderly individuals and their carers often face emotional challenges like depression and anxiety, especially when health or care needs change. These challenges can create significant stress.

TotalCare provides emotional support through experienced registered social workers. They listen attentively to understand the emotional difficulties and support needs of individuals, identifying the root causes of their distress.

Based on the assessment, social workers offer emotional counseling to help individuals manage their feelings and suggest available social support resources. They can also refer individuals to other professionals when needed. The goal is to help elderly individuals and carers overcome emotional lows and regain happiness and meaning in their lives.

Elderly individuals often suffer from persistent pain due to conditions such as arthritis, neuropathic pain, and migraines, which can significantly impact their quality of life. TotalCare offers a pain management service through a multidisciplinary team, including physiotherapists, occupational therapists, traditional Chinese medicine practitioners, and registered nurses.

Based on a thorough assessment, we create a personalised management plan and refer individuals to other professionals as needed.

Aromatherapy is a natural therapy that uses pure essential oils to promote relaxation and relieve stress. Our aromatherapists customise essential oil blends based on the individual needs of elderly clients or long-term patients. Through massage or diffusion, they help alleviate physical discomfort and enhance overall well-being.

Aromatherapy may assist with:

• Relief from arthritis and muscle pain
• Improvement of sleep issues and anxiety
• Boosting immunity to prevent illnesses
• Alleviation of discomfort during cancer treatment
• Reduction of tremors in Parkinson’s patients

We create a tranquil environment that allows patients to enjoy a moment of peace amidst soothing aromas.

The centres can arrange for elderly individuals to access services shortly after receiving their service applications.

Provided by physiotherapists (referred by registered medical practitioners), this assessment evaluates the physical and functional conditions of elderly individuals. Personalised rehabilitation plans are developed to promote optimal recovery in a familiar environment, with regular follow-ups to adjust plans based on changing needs. 

This service is suitable for post-operative recovery, stroke rehabilitation, maintenance of bodily functions, and injury rehabilitation.

Elderly individuals are at risk of pressure ulcers due to prolonged bed rest or extended sitting, which can lead to serious infections. We provide a "Pressure Ulcer Treatment" service delivered by experienced nurses.

 Our service includes:

Risk Assessment

• Evaluating mobility and lifestyle habits.
• Identifying potential risk factors.

Personal Care Plan

• Offering prevention recommendations.
• Providing daily care guidelines for caregivers.

Treatment

• Implementing appropriate wound care and dressing procedures.

Follow-Up

• Closely monitoring the condition and adjusting the plan as needed.
• Offering long-term guidance for self-management.

This independent, large facility offers single, double, triple, and quadruple rooms, providing spacious accommodations ideal for elderly individuals requiring short-term rehabilitation and rest due to strokes, falls, or other illnesses. It features a reminiscence therapy room, rehabilitation therapy room, and a dedicated floor for residents with cognitive impairments, catering to various rehabilitation and care needs. The facility also includes a garden and fish pond, creating a serene environment.

Address: 8 Pui Shing Road, Tseung Kwan O

Conducted by occupational therapists (referred by registered medical practitioners), this assessment uses tools like the Montreal Cognitive Assessment (MoCA) to evaluate cognitive abilities and daily living challenges. Areas assessed include attention, memory, language skills, and executive function, leading to tailored cognitive training plans. Regular follow-ups ensure adjustments are made to enhance cognitive function and daily skills.

Our "Foot Care and Treatment" service is provided by qualified podiatrists, tailored to meet the specific needs of elderly individuals. Each session begins with a detailed assessment of foot health to develop an appropriate care plan, particularly effective for:

• Routine Foot Care
  • Trimming and treating common issues like calluses and corns.
  • Correcting nail deformities and fungal infections.
• Diabetic Foot Complications
  • Preventing and managing foot issues related to diabetes.
• Pain Relief
  • Alleviating arthritis and heel pain using therapeutic techniques.
• Gait Improvement
  • Analyzing and correcting gait problems.
• Daily Care Guidance
  • Teaching proper foot care practices.

Elderly individuals can utilise both the centres' Day Care Centres Services and/or Home Care Services as needed.

Provided by speech therapists (referred by registered medical practitioners), this service assesses swallowing function to create targeted training or treatment plans for safe and effective eating and drinking. Using professional tools, therapists evaluate muscle coordination, swallowing reflexes, and safety during meals, delivering a detailed report and personalised training plan based on individual needs.

TotalCare’s "End-of-Life Care" service offers compassionate support for elderly individuals and their families during life’s final stages. Our services include:

• Comfort Care
   Provided by experienced nurses and carers to assist with symptom relief for a peaceful final journey.
• Emotional Support
   Social workers and counsellors offer support to help relatives cope with grief.
• Spiritual Care
   Chaplains provide spiritual companionship, reflecting Christian love and care.

Our dedicated team ensures that each elderly individual receives compassionate care, allowing them to rest peacefully in a familiar environment with their family. We invite individuals and families to schedule a consultation if needed.

Set in a beautiful natural environment with landscaped facilities, this centre offers a tranquil and warm atmosphere, perfect for elderly individuals seeking rest and rehabilitation care. With a quality medical team, comprehensive facilities, and a peaceful setting, it provides integrated medical and spiritual care for frail elderly individuals, long-term patients, and those with late-stage cancer.

Address: 19-21 Ling Sai Road, Tseung Kwan O

Service charges are based on Social Welfare Department standards and a financial assessment of the elderly individual and their household income, determining payment levels (5%, 8%, 12%, 16%, 25%, or 40% of the fee) with the balance covered by the Department.

Conducted by occupational therapists (referred by registered medical practitioners), this service assesses the home environment to identify safety hazards and obstacles related to mobility and daily habits. 

Therapists provide targeted recommendations, such as installing handrails or optimising lighting. 

If necessary, they can issue formal letters to property management or government departments to request home modifications, assisting elderly individuals in obtaining needed support.